Jeremiah P. Spence & Laura A. Q. Barbosa, May 2001
Introduction
Brazil has vast barriers to accessing the Internet. These barriers
include literacy, education, economic purchasing power, and
infrastructure (telephone lines, etc.). Through privatization,
legislation, and market liberalization initiatives Brazil is making
significant progress toward decreasing these barriers.
Telecommunication Structure
In recent years, the Brazilian Government has pursued a comprehensive
privatization and economic liberalization agenda, which is completely
changing the face of the market and its players. In light of the recent
privatizations and market liberalization, Brazil's telecommunications
sector is poised for dramatic growth.
Anatel, the Brazilian version of the FCC, reports that Brazil had 27.8
million main telephone lines and a line penetration of about 17 lines per
100 inhabitants at the end of 1999. ANATEL projects that figure to rise
to 28 per 100 inhabitants by the end of 2003 and to 33 by the end of
2005. ANATEL reported 713,000 public telephones at the end of 1999, to
rise to 981,000 by the end of 2001.[i]
The data communications sector, while still small, has grown essentially
unregulated for a few years, attracting many new providers to the sector.
Entry is relatively easy, requiring an application to ANATEL and a modest
licensing fee. While still young, the market is also increasingly
lucrative, with analysts predicting growth rates of about 50 - 60
percent. [ii]
Despite strong growth in the data communications market, it is still
overshadowed by the phenomenal growth in demand for access to the
Internet. This sector is attracting attention from not only the
traditional telecom operators, but increasingly from pay television
operators, who were recently authorized by ANATEL to provide high-speed
Internet access via cable modems. The Yankee Group estimates that there
were 8.8 million Internet users in Brazil by the end of 1999, for a
penetration rate of about five percent. Currently, only 7 percent of
Brazilian households are online. However, Brazil has already demonstrated
a greater ability to absorb new technologies than other Latin countries,
and that number could increase to 17 percent if PC leasing and flat phone
rates are introduced. The Yankee Group predicts that there will be 35
million Internet users in Brazil by the end of 2003, for a penetration
rate of about 20 percent. [iii]
Major international companies such as Telefónica, America Online (AOL),
Yahoo, StarMedia and others are entering the Internet services market.
Consolidation has affected Internet Service Providers (ISPs), and there
are currently about 400 left in the market, whereas there were over 1,000
until relatively recently. The top ISPs in Brazil are Universo Online
(UOL) with a half million subscribers; Zaz (owned by Telefonica's Terra
Networks) with approximately a quarter million subscribers; Mandic.com
with about 92,000 subscribers; Matrix Internet; AOL Brasil; Onda;
Originet; ICONet; UniNet; and DGL Net. Dial-up Internet access costs as
little as $11 month, and free access offers are becoming increasingly
numerous. [iv]
In a joint venture with the Cisneros Group of Venezuela, AOL launched its
Brazil operations in November. For AOL, Brazil is the obvious starting
point for its plans to invest approximately USD $200 million in Latin
America over the next few years. AOL and IBM Brazil recently announced a
strategic partnership that should allow AOL to capture market share while
simultaneously increasing PC ownership (and IBM market share in Brazil).
Targeting the middle class, IBM will finance computers, already loaded
with the AOL software, with a down payment and a low monthly installment
for 24 months, which includes unlimited Internet service. [v]
Government
Policy
The telecommunications sector has undergone dramatic change in the late
1990s, beginning on August 15, 1995, when the legislature passed a
constitutional amendment to remove the federally mandated monopoly in the
telecommunications sector. This and the 1997 General Telecommunications
Law ("Lei Geral de Telecomunicaçoes") laid the groundwork for
privatization and liberalization, the establishment of an independent
regulatory body (described below), and for greater competition in the
cellular, data communications, value-added-services, and satellite
transmissions sectors. [vi]
The Brazilian telecommunications sector underwent major restructuring in
the 1990s. Previously, the Ministry of Communications (MOC) was
responsible for planning, coordinating, supervising, and regulating
telecommunications and postal services in Brazil. However, in October
1997, a new independent regulatory agency, the Agencia Nacional de
Telecomunicaçoes (ANATEL) was established by presidential decree. ANATEL
took over all regulatory responsibilities formerly placed with the MOC,
including: representing Brazil in international telecommunications fora;
regulating the procedures for licensing and providing services; granting
and revoking licenses; enforcing regulations; management of spectrum and
satellite orbital slots; and accepting and certifying equipment and
products. Broadcasting is not regulated by ANATEL and will be covered by
future legislation. The MOC is responsible for telecommunications policy.
[vii]
Competition in data communications was introduced by a July 17, 1991
regulation (Portaria 525), which allowed private companies to offer
certain limited communications services, including data communications,
ending Embratel's monopoly in data communications. Under the July 1991
regulation, state operating companies may now provide intrastate,
dedicated data communications services in partnership with private
companies, including value-added and packet-switched services, using
either leased lines from Embratel or the state operating companies. [viii]
As Internet services are relatively new in Brazil, discussions within the
Government continue regarding Internet policy. There are currently no
policies governing access to the Internet, which is viewed as a
value-added service, and there is no special license required to be an
ISP. There are no restrictions concerning the types of services that may
be provided, except for telecommunications services (i.e. "voice over IP"
or "voice over the Internet"). ISPs are not allowed to establish nor to
operate their own switches, only telecommunication companies can operate
switches or any other cable related to telecommunications services. The
Association of Internet Service Providers reported that some ISPs have
been shut down by ANATEL for providing Internet telephony services
illegally. Limitations on the Internet business in Brazil are described
in the general law of telecommunications ("Lei Geral de
Telecomunicações"). [ix]
ANATEL recently approved the provision of Internet services over cable
modems, so cable operators are now also entering the market. Globo Cabo
recently launched high-speed Internet access over its cable
infrastructure in Sao Paulo, and plans to expand the service offering
during the first half of 2000. Globo's pay television rival, TVA,
launched a one-way Internet access service in Sao Paulo in late 1999. [x]
Telecommunications
Restructuring
In preparation for telecommunications privatization, the Brazilian
Government created twelve fixed line, cellular and long distance
companies out of state-owned monopoly telecommunications provider,
Telecomunicaçoes Brasileiras S.A (Telebras), and on July 29, 1998 sold
nineteen percent of the shares it held to private investors for $19
billion.
The transactions were as follows:
The Brazilian Government set a series of performance criteria and
additional standards in order to improve the telephone system through the
privatization process, including:
Community
Access
In 1992, while Telebras was still a monopoly, a community telecenter
project was initiated with the goal of creating a total of 13,000 centers
by 2000. Each center would be a combination of Internet access point,
small business services, and government services portal. Unfortunately,
after Telebras was privatized the new management decided to discontinue
the project. [xiii]
A related project continues today under the auspices of the Bahia State
Government called Serico de Atendimento ao Cidadao (SAC). The state
government operates these community centers that function as portals to
the local, state, and federal government. SAC has grown to provide small
business services and onsite Internet access (SACnet). [xiv]
Conclusion
Brazilian barriers to accessing the Internet include literacy,
education, economic purchasing power, and infrastructure (telephone
lines, etc.). Through privatization, legislation, and market
liberalization initiatives Brazil is making significant progress toward
decreasing these barriers.
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[i] Brazil - Telecommunications Market. "Guide to Latin
America and the Caribbean." DOC - Office of Telecommunications
Technologies.
http://telecom.ita.doc.gov/ot/latinam.nsf/
[ii] ibid.
[iii] ibid.
[iv] ibid.
[v] ibid.
[vi] ibid.
[vii] ibid.
[viii] ibid.
[ix] ibid.
[x] ibid.
[xi] ibid.
[xii] ibid.
[xiii] Accesso Universal http://www.accesouniversal.net/
[xiv] ibid.